Exacctly Advise™ formulates adequate answers
to customer requests and push them right in front of support
agents so they can reply in record time.
Help support agent answer
customers in a breeze

Exacctly Advise™

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Boost agent productivity and knowledge share to unprecedented levels
For each incoming message, Advise™ suggests multiple answers inferred from semantically similar conversations in the ticket log. Advise™ enables support agents to be a way more productive as they can effortlessly leverage the support knowledge base.
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Harness the power of customer support knowledge sharing
Exacctly Advise™ frees support agents from endless searches and provides answers based on the tickets’ contextual and semantic similarities.
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Why Choose Exacctly Route?

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Seamless Integration

Advise™ doesn’t require configuration or agent training. It lives in the ticket sidebar and works as a productivity companion

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Instant suggestions

Proposed answers are shown in no time, enabling agents to be highly responsive.

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Self Improvement

Whether suggested answers are applied, ignored, or rejected by the agent, the system is gonna learn from it and improve.

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Leverage Support knowledge

Advise™ takes into account the history of support team conversations to make accurate answer suggestions.

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Deployment options

Advise™ can be deployed on-premises or used online.

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Intelligent Search

Advise™ uses state of the art text similarity technology to perform the answer search process.


boost your customer
support productivity
Let your Support team focus
on the real Job