Provide your customers with real time assistance. They're more likely to buy. As you give them instant solutions to their needs, they make faster buying decisions.
Promotion
Promote your products while your customers are shopping
Upsell and cross sell your products while your customers are shopping and delight them with customized discounts.
offer flexibility
Self service
Enable your shoppers to be proactive and give them the freedom to find their own solutions on their own pace. This will reduce
WISMO and free up your time for more complex requests.